Terms and Conditions

 
 

- Hotel Bookings -

 

CHECK IN / EARLY ARRIVAL POLICY
Check-in is from 3pm. You may request an early check in, subject to availability, we will try to accommodate your request, however please note it is not guaranteed unless an additional fee is paid.

CHECK OUT / LATE DEPARTURE POLICY
Check-out time is 11 am. If you wish to store your luggage at reception until you leave the hotel you may do so by informing the reception staff. If you require a late departure please let reception know a day prior, charges may apply and these are subject to availability.

OAKMAN HOTELS DOG POLICY
We very much enjoy welcoming you and your four-legged friends to Oakman Group. So that we can continue to do this in the future and ensure harmony with non-dog owners; we just ask that you please take five minutes to read through a few requests so that we can ensure a happy stay for everyone.

  • We have designated dog friendly rooms, If you are part of a group please do not allow your dog to stay or visit another member of your party in a room that has not been designated dog friendly.

  • Your dog is more than welcome to stay with you in your bedroom overnight we will provide a plastic dog bed please bring a suitable bedding for them to sleep in.

  • You are welcome to leave your dog alone in your bedroom, but the owners must remain on the premises. If the dog becomes distressed and disturbs other guests you will be requested to return to the room where your dog is staying.

  • Please do not allow your dog to climb up on the furniture, or the bed. In addition to the £20.00 per night charge for your dog, a charge of £100.00 will be made to your account should we find dog fouling in the bedroom or any other dog related damages.

  • We would love to welcome your well-behaved pet into the bar area. We ask that your dog remains on its lead at all times. If you need anything for your dog, please ask a member of our team.

  • For the comfort of other dining guests, pets are not permitted in the restaurant. The management reserve the right to refuse the stay/entry of a dog if they consider it to be unruly or exceptionally large for the establishment.

  • Dog owners accept full responsibility and liability for any damage to property or persons injured by their dog.

  • If you have enjoyed a walk with your dog, please avoid bringing in any wet and muddy paws. Please ask a member of staff for a towel if needed.

  • We respectfully ask that you clear up after your dog and dispose in an appropriate bin outside. Bags are available from our team should you require them.

  • Please ask a member of our team for suitable dog walking routes in the local area.

We love being a pet friendly establishment and hope to be so for many years to come. Only if these rules are ignored, will we be forced to stop welcoming our furry friends.

RELOCATION POLICY
Oakman Inns and Restaurants operate a relocation policy. If a room is unavailable for a guest upon arrival, except for events beyond our reasonable control, then we agree to either:

  1. Provide a room, and subject to availability any equivalent extras which have been pre-booked, at another local hotel. Pay the reasonable cost of transport to the alternative hotel or any applicable parking charges.

  2. At the guests request, or if in our opinion suitable alternative accommodation is not available, cancel your booking and refund you any money you have paid in advance for the unavailable room(s), including related food & beverage extras. All other extras are non-refundable.

Events, acts, omissions or accidents which happens beyond our reasonable control include, but are not limited to, flood, earthquake, extreme adverse weather conditions, other natural disasters, acts of terrorism, partial or full cancellation or delay of major public event, fire or interruptions to electric power, gas or water.

NO SMOKING
For the comfort and safety of all guests, we are exclusively non-smoking establishment. If you are caught smoking or we find evidence of smoking, you will be charged £150 to cover the cost of any cleaning needed. If the fire alarm is triggered from a guest smoking, you will be charged £150 to cover the cost of the fire brigade call out. The management reserve the right to ask the guest to vacate the property if the guest is found to be smoking in any unauthorised location.

DAMAGE TO THE HOTEL
We reserve the right to charge guests the cost of rectifying damage which has been caused by the deliberate, negligent, or reckless acts of guests to the hotel’s property or structure. If such damage is discovered during the stay, it will be drawn to the guest’s attention but if discovered after guests have departed then we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the costs for payment to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that guests would incur to a minimum.

LIABILITY
The liability for guests for their account is not waived and guests agree to be held personally liable for any charges incurred during their stay. In the event of a booking for more than one room (a group booking) the lead or registered guest (the lead guest) providing credit/debit card details is personally liable for any person, group, company, or association that fails to pay all or part of such charges.

INSURANCE
We strongly advise that travel insurance is purchased to cover any unforeseen circumstances.


Hotel Rate Plans

Flexible Rates

Prepayment Policy
A Credit Card is required to guarantee the reservation.
No charges will be debited in advance except in the event of non-arrival or late cancellation.
In either event the amount of the first night's accommodation will be charged to your Credit Card.

Cancellation Policy
Cancellation policy is 24 hours prior to arrival, by 12.00 noon.

Dinner Bed and Breakfast Rate

Prepayment Policy
A Credit Card is required to guarantee the reservation.
No charges will be debited in advance except in the event of non-arrival or late cancellation.
In either event the amount of the first night's accommodation will be charged to your Credit Card.

Cancellation Policy
Cancellation policy is 24 hours prior to arrival, by 12.00 noon.

Dinner Allowance
The allowance for dinner will be stated at the time of booking.
The allowance can only be use to cover the cost of food for dinner on the night of your stay.
The allowance only applies to the al a carte or specials menus and cannot be used on any other menus, including Festive Menus or Christmas Day.
The allowance can be used as full or part payment and no change will be given in the event the full allowance is not used.
Any additional food costs must be covered by the guest.
Drinks are to be paid for separately.

Early Booker Saver Rate

Prepayment Policy
A credit or debit card is required to charge full pre-payment at the time of booking.
Booking can be transferred to another date once free of charge up to 24 hours prior to arrival, after this point the full deposit will be forfeited. Subsequent transfers will be charged at £10 each time.

Cancellation Policy
This is a non-refundable rate. In the event that the booking needs to be cancelled, no refund shall be given. 


Group Bookings (9 Rooms or More)

Prepayment Policy
A Credit Card is required to guarantee the reservation. No charges will be debited in advance except in the event of non-arrival or late cancellation.

Cancellation Policy
Cancellation of the reservation or part of the reservation can be made free of charge up until 4 weeks prior to the first day of arrival.
Any changes or cancellations made within 4 weeks and up until 12pm 7 days prior to the first day of arrival will be charged at 50% of the total cancelled reservation value**.
Any other changes or cancellations made within 7 days prior to arrival date will be charged full reservation value** for the entire stay.

It is the responsibility of the organiser to ensure that everyone involved in the reservation is aware of the above mentioned cancellation policy. 

**Definition ”Reservation Value” - The total amount for the entire reservation, including conference rooms, hotel rooms, meals, any additional equipment or services ordered. 

Penny Black Holiday Cottage Brill

CHECK IN / EARLY ARRIVAL POLICY
Check-in is from 4pm. You may request an early check in, subject to availability, we will try to accommodate your request, however please note it is not guaranteed unless the previous night has been reserved.

CHECK OUT / LATE DEPARTURE POLICY
Check-out time is 10 am. If you wish to store your luggage at reception until you leave the hotel you may do so by informing the reception staff. If you require a late departure these are subject to availability and charges will apply, please speak with a member of our team about adding this to your reservation in advance of your stay.

DOG POLICY
Dogs are welcome to stay in the cottage, we do restrict this to a maximum of 2 dogs however. We ask that for the duration of your stay that they remain off the soft furnishings. Please ensure that any dog mess in the garden is cleaned up before your departure, any mess left on property grounds will result in a cleaning cost added to the bill.

UNNOCUPIED PROPERTY POLICY
For the duration of the stay, whenever guests are not in the property, the cottage must have all windows and doors locked. Failure to follow this policy that leads to damage or theft will be charged to your bill.

RELOCATION POLICY
Oakman Inns and Restaurants operate a relocation policy. If a room is unavailable for a guest upon arrival, except for events beyond our reasonable control, then we agree to either:

  1. Provide a room, and subject to availability any equivalent extras which have been pre-booked, at another local hotel. Pay the reasonable cost of transport to the alternative hotel or any applicable parking charges.

  2. At the guests request, or if in our opinion suitable alternative accommodation is not available, cancel your booking and refund you any money you have paid in advance for the unavailable room(s), including related food & beverage extras. All other extras are non-refundable.

Events, acts, omissions or accidents which happens beyond our reasonable control include, but are not limited to, flood, earthquake, extreme adverse weather conditions, other natural disasters, acts of terrorism, partial or full cancellation or delay of major public event, fire or interruptions to electric power, gas or water.

NO SMOKING
For the comfort and safety of all guests, we are exclusively non-smoking establishment. If you are caught smoking inside the property or we find evidence of smoking inside, you will be charged to cover the cost of any cleaning needed. If the fire alarm is triggered from a guest smoking indoors, you will be charged £150 to cover the cost of the fire brigade call out. The management reserve the right to ask the guest to vacate the property if the guest is found to be smoking in any unauthorised location. Smoking is acceptable in the outside spaces, where ashtrays are provided to ensure the property remains clean.

DAMAGE TO THE PROPERTY
We reserve the right to charge guests the cost of rectifying damage which has been caused by the deliberate, negligent, or reckless acts of guests to the hotel’s property or structure. If such damage is discovered during the stay, it will be drawn to the guest’s attention but if discovered after guests have departed then we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the costs for payment to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that guests would incur to a minimum.

THEFT POLICY
We keep a full inventory of all items in the property. If items are missing after departure, guests will be charged the cost of replacing the items. As per damage policy above, if items are damaged during your stay please bring this to the attention of our management team, charges shall still apply however we can try to replace these items whilst you continue your stay.

LIABILITY
The liability for guests for their account is not waived and guests agree to be held personally liable for any charges incurred during their stay. In the event of a booking for more than one room (a group booking) the lead or registered guest (the lead guest) providing credit/debit card details is personally liable for any person, group, company, or association that fails to pay all or part of such charges.

INSURANCE
We strongly advise that travel insurance is purchased to cover any unforeseen circumstances.

PREPAYMENT POLICY
A 50% deposit is required to secure the reservation.
Full payment of the stay is due 30 days prior to the first date of the stay.

CANCELLATION POLICY
Cancellation policy is 6 weeks prior to arrival, by 12.00 noon. Cancellation before 6 weeks will allow for the 50% deposit shall be refunded to the lead booker. Cancellation beyond this period will result in retention of the deposit and no refund will be given. Once the 30 day mark has been reached and full payment has been taken, cancellation beyond this point will result in total loss of monies paid.

DINNER, BED & BREAKFAST RATE

Prepayment Policy
A 50% deposit is required to secure the reservation.
Full payment of the stay is due 30 days prior to the first date of the stay.

Cancellation Policy
Cancellation policy is 6 weeks prior to arrival, by 12.00 noon. Cancellation before 6 weeks will allow for the 50% deposit shall be refunded to the lead booker. Cancellation beyond this period will result in retention of the deposit and no refund will be given. Once the 30 day mark has been reached and full payment has been taken, cancellation beyond this point will result in total loss of monies paid.

Dinner Allowance
The allowance for dinner will be stated at the time of booking.
The allowance can only be use to cover the cost of food for dinner on the night of your stay.
The allowance only applies to the al a carte or specials menus and cannot be on Christmas Day.
The allowance can be used as full or part payment and no change will be given in the event the full allowance is not used.
Any additional food costs must be covered by the guest.
Drinks are to be paid for separately.

**Definition ”Reservation Value” - The total amount for the entire reservation, including conference rooms, hotel rooms, meals, any additional equipment or services ordered.

Hotel Packages

The Great Oakman Staycation

Prices are based on two people sharing a room 
Hotel accommodation consists of one bedroom for two occupants for three nights with breakfast each morning. 
Hotel room bookings can be amended up to 24 hours prior to arrival by 12.00 midday
Guests must dine in the restaurant on the first night of their stay, and at least two main courses purchased, to enjoy the complimentary bottle of Prosecco. 
On the final night of the stay, guests can enjoy a two-course meal up to the value of £30 per person in the restaurant.  
A meal constitutes either two starters, or one sharing platter, or two desserts, and two main courses ordered from the a la carte menu. 
All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package. 
Check in is from 3pm on the day of arrival. 
Check out on the day of departure is midday. 

Hooray for Sunday

Prices are based on two people sharing a room 
Hotel accommodation consists of one bedroom for two occupants for one night with breakfast the following morning. 
Hotel room bookings can be amended up to 24 hours prior to arrival by 12.00 midday.
Upon arrival, guests can enjoy one complimentary drink of either a local beer, house wine, tea or coffee.
On the night of their stay, guests can enjoy a two-course meal up to the value of £30 per person in the restaurant.  
A meal constitutes either two starters, or one sharing platter, or two desserts, and two main courses ordered from the a la carte menu. 
All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package. 
Check in is from 3pm on the day of arrival. 
Check out on the day of departure is midday.  
This package is only available on Sunday night and cannot be transferred to another day

Fizzy Thursday

Prices are based on two people sharing a room 
Hotel accommodation consists of one bedroom for two occupants for one night with breakfast the following morning. 
Hotel room bookings can be amended up to 24 hours prior to arrival by 12.00 midday. 
Guests must dine in the restaurant on the first night of their stay, and at least two main courses purchased, to enjoy the complimentary bottle of prosecco.  
All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package. 
Check in is from 3pm on the day of arrival. 
Check out on the day of departure is 11am  
The Fizzy Thursday package is only available on Thursday night and cannot be transferred to another day. 

Legoland Windsor Hotel Package at The Royal Foresters

Please note the advertised priced is based on 2 adults and 1 child booking The Royal Foresters Legoland Windsor Package
The Royal Foresters Legoland Windsor package is a pre-paid hotel and ticket package. A credit or debit card is required to charge full pre-payment at the time of booking. This is non-refundable and non-transferable payment.

The Royal Foresters Hotel Room

  1. Prices are based on a family of four, two adults and two children, sharing a room.

  2. Hotel accommodation consists of one bedroom for four occupants for one night with breakfast the following morning.

  3. On the night of their stay, guests can enjoy a two-course meal up to the value of £30 per adult and £10 per child in the restaurant.

  4. A meal constitutes either two starters, or one sharing platter, or two desserts, and two main courses ordered from the a la carte menu for the adults, and a three-course meal from the kids menu.

  5. All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package.

  6. Check in is from 3pm on the day of arrival.

  7. Check out on the day of departure is 11am.

Legoland Ticket

  1. The Legoland ticket will be pre-booked by The Royal Foresters on the guest’s behalf and emailed in advance of the date of the booking.

  2. The Legoland ticket can be booked for either the day of arrival or day of departure of the guests stay. This date of the visit to Legoland must be confirmed at the time of booking and cannot be changed.

  3. One ticket permitting entry to Legoland will be purchased for each guest booked as part of The Royal Foresters Legoland package.

  4. Under 3’s do not require a ticket for Legoland and will not be include by The Royal Foresters when purchasing the ticket.

  5. The ticket is pre-paid and non-refundable

  6. All adults visiting Legoland must be accompanied by a child.

  7. Please check the Legoland Windsor Opening Times ahead of booking your stay as they operate different days and times during Peak and Off-Peak. Please note Legoland Windsor is not open Christmas Eve, Christmas Day or Boxing Day.

Windsor Castle and River Cruise Package at The Royal Foresters

The Royal Foresters Windsor Castle and Riverboat package is a pre-paid hotel and ticket package. A credit or debit card is required to charge full pre-payment at the time of booking. This is non-refundable and non-transferable payment.

The Royal Foresters Hotel Room

  1. Prices are based on two people sharing a room

  2. Hotel accommodation consists of one bedroom for two occupants with breakfast the following morning.

  3. On the night of their stay, guests can enjoy a two-course meal up to the value of £30 per person in the restaurant.

  4. A meal constitutes either two starters, or one sharing platter, or two desserts, and two main courses ordered from the a la carte menu.

  5. All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package.

  6. Check in is from 3pm on the day of arrival.

  7. Check out on the day of departure is 11am.

Riverboat Cruise

  1. The Riverboat Cruise is provided by French Brothers River Tours www.frenchbrothers.co.uk

  2. The riverboat cruise can be booked for either the day of arrival or day of departure of the guests stay. This date of the cruise must be confirmed at the time of booking and cannot be changed.

  3. The riverboat cruise allows you to embark on one cruise on the day of booking.

  4. Your riverboat e-ticket will allow you to board any of the hourly departures 10am to 5pm.

  5. The riverboat cruise ticket will be valid for all guests booked as part of hotel package.

  6. The ticket is pre-paid and non-refundable

Windsor Castle

  1. The Windsor Castle ticket will be pre-booked by The Royal Foresters on the guest’s behalf and emailed in advance of the date of the booking.

  2. The Windsor Castle e-ticket can be booked for either the day of arrival or day of departure of the guests stay. This date of the visit to Windsor Castle must be confirmed at the time of booking and cannot be changed.

  3. Windsor Castle is closed on Tuesday and Wednesday.

  4. The ticket will be booked for 2pm entry on the chosen day and cannot be changed.

  5. The Windsor Castle e-ticket will be valid for all guests booked as part of The Royal Foresters hotel package.

  6. The ticket is pre-paid and non-refundable

  7. Please note Windsor Castle is closed on Christmas Day and Boxing Day. Please visit Windsor Castle’s website to check for any planned closures.

Pawsecco Fridays

Prices are based on two people sharing a room 
Hotel accommodation consists of one bedroom for two occupants for one night with breakfast the following morning. 
Hotel room bookings can be amended up to 24 hours prior to arrival by 12.00 midday. 
One dog stays for free. Additional dogs will be charged at £10.
Please get in touch if your booking requires accommodation for more than two dogs.
If booking for multiple nights, the price of £20 per dog per night will be applicable for these additional nights. 
All additional food and drinks costs incurred during the stay are to be covered by the guest and are not included in the package. 
Check in is from 3pm on the day of arrival. 
Check out on the day of departure is 11am  
The PAWsecco Fridays package is only available on Friday night and cannot be transferred to another day. 
Please review the Hotel Dog Policy before booking a room

Stay For Free

Booking is essential.
Based on two people sharing one standard room.
Payment of £120 is made at the time of booking a hotel room, and is a non-refundable rate.
Your restaurant tab starts from the point of check-in, 3pm onwards on the day of arrival.
Any additional spend over £120 on food and drink, you will be required to pay the difference.
If you do not spend your full allocation of £120, you will not be entitled to a refund of the difference.
Breakfast is at an additional cost and cannot be included within your £120 spend.
Room upgrades are available when you book.

 
 

- Table Bookings -

 

Oakman Inns and Beech House Venues

Running Late
Please note, tables will only be held for 15 minutes after the reservation time. If you do not arrive, and make yourself known to the hostess, within this 15 minute period, your table may be given to another waiting guest. If you are running late, please do let us know so that we do not give your table away.

Al Fresco Dining

Please note, whilst we will do our best to accommodate your booking, if the weather does not permit dining outside, we will not be able to guarantee a table inside.

If you would like to check for availability in the main restaurant, please get in touch and a member of our team will be happy to help.

15+ Reservations (Excluding December)

Card Guarantees
We will only charge the full amount authorised if the reservation is cancelled within 24 hours of the booking arrival time or in the event of a no-show.
Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no charge, after this time £10 per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.   

Pre-orders
Pre-orders are beneficial to ensure there are no delays in service that may affect you or your guests.
These pre-orders are needed 7 days in advance of the booking, to guarantee that we can accommodate for all guests menu choices and dietary requirements.
Please inform us of any allergens at the point of pre-ordering and also on arrival. 

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Authorisation of card details confirms you have read and accepted the terms and conditions of booking. 
In the case of Private Hire, Functions & Events terms and conditions override all points above. Management reserves the right to change the terms and conditions.  

21+ Reservations (Excluding December)

Card Guarantees
We will only charge the full amount authorised if the reservation is cancelled within 24 hours of the booking arrival time or in the event of a no-show.
Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no charge, after this time £10 per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.   

Pre-orders
Pre-orders are beneficial to ensure there are no delays in service that may affect you or your guests.
All guests must order from the same menu.
These pre-orders are needed 7 days in advance of the booking, to guarantee that we can accommodate for all guests menu choices and dietary requirements.
Please inform us of any allergens at the point of pre-ordering and also on arrival. 

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Authorisation of card details confirms you have read and accepted the terms and conditions of booking. 
In the case of Private Hire, Functions & Events terms and conditions override all points above. Management reserves the right to change the terms and conditions.  

Key Calendar Dates

Key Calendar dates cover; Valentines Day, Mother’s Day, Father’s Day and Easter Sunday.

Authenticate
The authenticate shall be charged if the reservation is cancelled after the booking arrival time or in the event of a no-show. Cancellation is free until the point of arrival. 
Reservations have a 15 minute grace period for lateness, after this time we may release your table to other guests and mark your reservation as a no-show.  
Guest numbers can be amended up until the point of arrival, after which a charge of £10 per missing guest will be charged.

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.   

Authorisation of card details confirms you have read and accepted the terms and conditions of booking.
Management reserves the right to change the terms and conditions.

OAKMAN RESTAURANT DOG POLICY

We very much enjoy welcoming you and your four-legged friends to Oakman. So that we can continue to do this in the future and ensure harmony with non-dog owners; we just ask that you please take a couple of minutes to read through a few requests so that we can ensure a happy visit for everyone.

  • Please do not allow your dog to climb up on the furniture

  • We would love to welcome your well-behaved pet into the bar area. We ask that your dog remains on its lead at all times. If you need anything for your dog, please ask a member of our team.

  • For the comfort of other dining guests, pets are not permitted in the restaurant area. The management reserve the right to refuse the entry of a dog if they consider it to be unruly or exceptionally large for the establishment.

  • Dog owners accept full responsibility and liability for any damage to property or persons injured by their dog.

  • If you have enjoyed a walk with your dog, please avoid bringing in any wet and muddy paws. Please ask a member of staff for a towel if needed.

  • We respectfully ask that you clear up after your dog and dispose in an appropriate bin outside. Bags are available from our team should you require them.

  • Please ask a member of our team for suitable dog walking routes in the local area.

We love being a pet friendly establishment and hope to be so for many years to come. Only if these rules are ignored, will we be forced to stop welcoming our furry friends.

Seafood Pub Venues

Running Late
Please note, tables will only be held for 15 minutes after the reservation time. If you do not arrive, and make yourself known to the hostess, within this 15 minute period, your table may be given to another waiting guest. If you are running late, please do let us know so that we do not give your table away.

Al Fresco Dining

Please note, whilst we will do our best to accommodate your booking, if the weather does not permit dining outside, we will not be able to guarantee a table inside.

If you would like to check for availability in the main restaurant, please get in touch and a member of our team will be happy to help.

10+ Reservations (Excluding December)

Card Guarantees
We will only charge the full amount authorised if the reservation is cancelled within 24 hours of the booking arrival time or in the event of a no-show.
Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no charge, after this time £10 per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.   

Pre-orders
Pre-orders are beneficial to ensure there are no delays in service that may affect you or your guests.
These pre-orders are needed 7 days in advance of the booking, to guarantee that we can accommodate for all guests menu choices and dietary requirements.
Please inform us of any allergens at the point of pre-ordering and also on arrival. 

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Authorisation of card details confirms you have read and accepted the terms and conditions of booking. 
In the case of Private Hire, Functions & Events terms and conditions override all points above. Management reserves the right to change the terms and conditions.  

15+ Reservations (Excluding December)

Card Guarantees
We will only charge the full amount authorised if the reservation is cancelled within 24 hours of the booking arrival time or in the event of a no-show.
Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no charge, after this time £10 per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.   

Pre-orders
Pre-orders are beneficial to ensure there are no delays in service that may affect you or your guests.
All guests must order from the same menu.
These pre-orders are needed 7 days in advance of the booking, to guarantee that we can accommodate for all guests menu choices and dietary requirements.
Please inform us of any allergens at the point of pre-ordering and also on arrival. 

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Authorisation of card details confirms you have read and accepted the terms and conditions of booking. 
In the case of Private Hire, Functions & Events terms and conditions override all points above. Management reserves the right to change the terms and conditions.  

Key Calendar Dates

Key Calendar dates cover; Valentines Day, Mother’s Day, Father’s Day and Easter Sunday.

Authenticate
The authenticate shall be charged if the reservation is cancelled after the booking arrival time or in the event of a no-show. Cancellation is free until the point of arrival. 
Reservations have a 15 minute grace period for lateness, after this time we may release your table to other guests and mark your reservation as a no-show.  
Guest numbers can be amended up until the point of arrival, after which a charge of £10 per missing guest will be charged.

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.   

Authorisation of card details confirms you have read and accepted the terms and conditions of booking.
Management reserves the right to change the terms and conditions.

 
 

- Festive Period -

 

Festive Special Dates

Festive Special Dates; Christmas Eve, Boxing Day and New Years Eve.

Deposits
Deposits are redeemable against the final bill on the date of the booking.
The deposit shall be forfeited if the reservation is cancelled within 24 hours of the booking arrival time or in the event of a no-show.
Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no charge, after this time £10 per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.  

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Payment of a deposit confirms you have read and accepted the terms and conditions of booking.
In the case of Private Hire, Functions & Events terms and conditions override all points above. Management reserves the right to change the terms and conditions.

Festive Party (10+ Guests)

To ensure your party is as festive as possible, please adhere to the following;

  1. A deposit of £10 per person is required for parties of 10 guests or more, to secure the booking when dining from one of our Festive menus.

  2. All deposits will be redeemed against the final cost of your bill.

  3. All deposits will be forfeited if the reservation is cancelled within 7 days of the booking date.

  4. A deposit of £10 per person will be forfeited if a guest is a no-show.

  5. Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no loss of deposit, after this time £10 deposit per person will be forfeited if numbers are reduced. ** reasonable reduction; meaning no more than 15% reduction in guest numbers. 

  6. Please note no booking is confirmed until the deposit has been received. We can hold your enquiry for 7 days, after which it will be automatically released.

  7. A pre-order will be required and must be sent back no later than 7 days prior to the booking date. Please note we cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to. Please inform us of any allergens at the point of pre-ordering and also on arrival.

  8. Menus have been designed for the whole party to enjoy – all members of the party must dine from the same menu.

  9. All prices are inclusive of VAT.

  10. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where possible.

Please note; we add a discretionary service charge to all reservations of 10%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.  

Payment of your deposit confirms you have read and accepted the terms and conditions of booking.

Management reserves the right to change the terms and conditions.

Christmas Day

To ensure your Christmas Day is as festive as possible, please adhere to the following; 

  1. A £50 deposit payment is required per person, to secure your booking for Christmas Day. The remaining balance of the menu cost will be due on the 25th December. This deposit is per person, inclusive of children and high chairs.  

  2. All deposits are non-refundable. In the event of guest number reducing, this can be done so without forfeit until Saturday 30th November 2024, after which each guests deposit payment will be forfeited. 

  3. Please note no booking is confirmed until the deposit has been received. We can hold your provisional booking for 72 hours without payment, otherwise can automatically release the space. 

  4. A pre-order will be required and must be completed by 30th November. Please note we cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to. Please inform us of any allergens at the point of pre-ordering and also on arrival. 

  5. All prices are inclusive of VAT. 

  6. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where possible. 

Please note; we add a discretionary service charge to all reservations of 12.5%. Our team work hard to make your experience special and 100% of gratuities generously given go to the team who prepare, cook and serve you. If you wish to have this removed, please speak with a member of the team.   

Payment of your deposit confirms you have read and accepted the terms and conditions of booking. 

Management reserves the right to change the terms and conditions.

 
 

- FUNCTIONS & Events -

 

1.1. All bookings are subject to the terms and conditions set out below. By securing your reservation by paying the deposit you are accepting the following ‘terms and conditions’.

1.2. In these terms and conditions, the following definitions apply:

1.2.1. ‘enquiry’ means the client’s request to host the event at the venue as specified in the event details;
1.2.2. ‘event’ means the reservation booked by the client under the private hire contract.
1.2.3. ‘private hire contract’ means these terms and conditions and the event details.

Bookings

2.1. When the client makes an enquiry, Oakman Inns will hold the enquiry provisionally, without receipt of the deposit, for a maximum of 7 days. A deposit is required to secure this enquiry to the value of the full room hire fee, unless prior approval from the General Manager or Central Sales Manager. If the deposit is not paid by the date due, Oakman Inns may cancel the enquiry in accordance with clause (4.7).

2.2. The client may request to make changes to the enquiry at any time up to 2 weeks prior to the event by giving notice of such proposed changes to Oakman Inns.  The proposed changes must be approved by the General Manager or Central Sales Manager in order to take effect.

2.3. If Oakman Inns approves a change to the reservation, any deposit that has already been paid by the client to Oakman Inns as confirmation of the original enquiry, may be retained as confirmation of the amended reservation.

2.4 The client must inform Oakman Inns of the final number of guests who will attend the event at least 2 weeks prior to the event, unless otherwise agreed with the General Manager or Central Sales Manager.

Payment

3.1. At least two weeks prior to the event, the client will pay outstanding balance in full to Oakman Inns unless previously agreed with the General Manager or Central Sales Manager.

3.2. All charges are inclusive of VAT.  Service charge is discretionary at a rate of 10%.

3.3. The client may pay the charges using most major credit cards, debit cards, and company cheques if provided with a covering letter signed by an authorised representative of the client.

3.4. If a person other than the client is responsible for payment of the charges, the client must notify Oakman Inns when making the enquiry.

Cancellation and Refunds Policy

Please Read Carefully

4.1. If the client wishes to cancel the booking prior to an event date, the client must give notice in writing to Oakman Inns.

4.2. All deposits are non-refundable. In the event of cancellation, Oakman Inns may retain the deposit monies already received.

4.3. If notice is given by the client to cancel the reservation within 6 weeks of the event date Oakman Inns shall charge the client 50% of the minimum spend requirement.

4.4. If notice is given by the client to cancel the reservation within 4 weeks of the event date Oakman Inns shall charge the client 75% of the minimum spend requirement.

4.5. If notice is given by the client to cancel the reservation within 2 weeks of the event date Oakman Inns shall charge the client 100% of the minimum spend requirement or total booking value. [whichever is greater]

4.6. In the event of adverse weather conditions such as snow, flooding, fire, storm or acts of government, terrorism or strikes Oakman Inns may refund as is reasonable in the circumstances. All deposits and instalments paid by the client, less all reasonable costs incurred by Oakman Inns, provided the client immediately notifies Oakman Inns of its intention to cancel the event as a result of what's been mentioned. If the client wishes to reschedule the event we require written confirmation and shall make the decision on a case by case basis. However, we reserve the right to refuse this request and may withhold full deposit. If less than 7 working days prior to the event we have the right to request full payment.

4.7. Oakman Inns reserves the right to cancel the enquiry at its sole and absolute discretion by providing notice in writing to the client in the following circumstances:

4.7.1. If the client fails to pay the deposit
4.7.2. If, prior to the event, Oakman Inns reasonably considers that the nature of the event is different from the nature declared when the enquiry was made. [the client will not be entitled to any refund of charges already paid]
4.7.3. If, prior to the event, Oakman Inns become aware of any deterioration in the client’s financial situation such that the company reasonably considers that the client is unable to fulfil its payment obligations under this private hire contract. [the client will not be entitled to any refund of charges already paid]
4.7.4. If Oakman Inns is unable to carry out any of its obligations under the private hire contract due to circumstances beyond its reasonable control.  [the client will be entitled to full refund of any charges already paid].

The Event

5.1. Prior to the event, Oakman Inns and the client will together agree a door policy for the event, if Oakman Inns deem this necessary.

5.2. Subject to the client’s compliance with its obligations under this private hire contract, Oakman agrees to:
Hire out the venue on the date specified in the event details, for the time specified in the event details to enable the client to access and use the venue for the sole purpose of hosting the event; and
Provide the food, drink and services specified in the event details or as otherwise agreed between the parties in writing.

5.3. Oakman Inns shall provide reasonably adequate staffing at the venue for the event. Only security staff provided by the venue’s approved security company may be present inside, and on the doors of the venue, at any time during the event.  Should the client wish to bring in additional security for any reason, the Central Sales Manager must be notified and may approve such request at their sole discretion.

5.4. Wines, beers, spirits and other consumables are subject to availability and Oakman Inns reserves the right to provide alternative wine, beers, spirits and other consumables at the event without giving notice to the client.

5.5. The client agrees:

5.5.1 Not to move any furniture in the venue without the prior approval of the Central Sales Manager or General Manager.
5.5.2 Not to permit any contractors and sub-contractors to enter the venue without the prior approval of the Central Sales Manager or General Manager;
5.5.3. Ensure that no damage is caused to the venue, fixtures and fittings or the soft furnishings in the venue.
5.5.4. To confirm intention to decorate the venue, noting that the team may deny some decoration. Such reasonable requests not to be withheld.
5.5.5. Not to leave anything behind that is hard to dispose of, such as helium cannisters. If these are left on the premises, the client is to pay for the removal of such inconveniencing items. This is to be charged at £40.00 per item.
5.5.6. Ensure that its guests do not enter any area of the venue that are closed off to the public.
5.5.7. To allow Oakman Inns and its employees access to any and all areas used by the client during the event;
5.5.8. Not to obstruct the parameters of the venue which are reserved rights of way for fire escapes, or do anything which would reasonably be deemed to cause an increased risk in the occurrence of a fire or affect the safety of all persons in or about the venue; and
5.5.9. To comply with all Oakman Inns health and safety policies and any reasonable request made on the day of your event.
5.5.10. To advise their guests that no drinks are allowed in the dance area.
5.5.11. To alert a member of staff immediately of any spillages

General

6.1. Oakman Inns reserves the right to refuse admission to the venue should any visitor or guest who in its reasonable opinion is drunk, unruly, under the influence of drugs or who is consuming alcohol under the legal age of consent.

6.2. Oakman Inns operates the ‘Challenge 25’ scheme. Anyone who is over 18 but looks under 25 will be asked for an acceptable ID when they want to buy or consume alcohol. Oakman Inns reserves the right at its sole discretion to refuse service or reject any guest from the venue.

6.3. The parties agree to keep confidential all information relating to the affairs or business of the other party, and may not disclose such information without the other party’s prior written consent.

6.4. The client is not permitted to assign any of its rights and obligations under this private hire contract without the prior written consent of Oakman Inns, such consent is not to be unreasonably withheld.

6.5. The parties do not intend any third party to have the right to enforce any provision of the private hire contract under the contracts (rights of third parties) act 1999.

6.6. This private hire contract and any non-contractual obligations arising under it will be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

 
 

- 2 FOR 1 PIZZA -

 
  1. Offer only available Monday to Friday, until 6pm

  2. Offer valid from Monday 12th February 2024 until Friday 23rd February 2024

  3. Valid for a limited time only at participating sites.

  4. Offer valid with pizzas only (including calzones and pizza specials)

  5. Free pizza will be the lowest value pizza 

  6. Offer cannot be used in conjunction with any other offer or promotion

  7. Subject to availability

  8. Offer valid for restaurant only 

  9. Not valid on takeaway  

  10. Management reserve the right to withdraw the promotion at any time

 
 

- Venue Specific Terms -

 

The Four Alls, Welford on Avon

20% Off Food - Binton Bridge Closure

During the Binton Bridge Closure, enjoy a 20% discount off your food bill at The Four Alls in Welford on Avon.

  1. The offer entitles the bearer to receive 20% discount off their food bill at The Four Alls

  2. The offer is valid all day Monday to Thursday only.

  3. The offer is valid between Monday 22nd January and Thursday 22nd February 2024.

  4. The offer is only redeemable against food and excludes all drinks.

  5. The offer is only valid for dinning for the A La Carte menu or daily specials.

  6. The offer cannot be redeemed on any set or function menus.

  7. The 20% can only be redeemed when dining in venue and is not valid on takeaway orders.

  8. The offer is applicable to both reservations and walk in tables.

  9. Not valid in conjunction with any other offer, promotion or discount.

  10. The offer is as stated, and no cash or other alternatives will be offered.

  11. Managers decision is final.

  12. Terms and Conditions are subject to change.

  13. This offer may be withdrawn at anytime.

  14. Booking recommended.


 
 

The Royal Foresters, Ascot

Royal Ascot Hotel Bookings

The Bed & Breakfast rate offered during Royal Ascot week at The Royal Foresters hotel in Ascot is a non-refundable and non-transferable. Guest will be charged the full cost (100%) of the reservation as outlined at the time of making the booking.


 
 

The Woburn, Woburn

Hotel Bookings - July 5th to July 7th 2024

Between Friday 5th July and Sunday 7th July 2024 we are only offering one rate at The Woburn hotel.

Pre-Paid Bed & Breakfast Rate Available Only

Prepayment Policy
A credit or debit card is required to charge full pre-payment at the time of booking.

Cancellation Policy
This is a non-refundable and non-transferable rate. In the event that the booking needs to be cancelled, no refund shall be given.